Listed below are some of the most frequently asked questions which many individuals, start-ups and small-medium sized businesses ask, prior to starting their design or photography project with me.
If you’re unable to find the answer to your question on this page, then please do feel free to get in touch.
What type of creative services do you offer?
I offer a range of creative services to individuals, start-ups and small-medium sized businesses. My key services currently include:
Where is your business based?
I am based in Truro, Cornwall. A short drive from the A30.
Can we meet up to discuss my requirements?
If you live a reasonable distance from Truro, then yes, meeting up to discuss your design or photography requirements will not be a problem. I can either travel to you, or you can travel to me – whichever is easiest for you.
If you live a little further away, and meeting up is not possible, then I’m happy to arrange a FaceTime, Skype or telephone call to discuss your requirements in more detail.
Please get in touch if you’d like to arrange a meeting.
How much experience do you have?
I’ve been working in the creative industry since 2001 – the same year in which I was still studying towards my degree in Photography & Design Communication at Plymouth University.
My business started small, initially offering surf photography only. I worked hard and soon found myself dealing with some pretty cool clients within the industry. It wasn’t long until I was taking commissions and traveling to various European surf destinations – capturing photographs for travel companies, magazines and other surf related publications.
As my photography portfolio continued to grow, I started to capture other subjects – from triathlon and cycling photography to interiors and food photography.
At the same time, I was also building on my skills as a designer – creating web, print and digital based design work for not only myself, but also for individuals, start-ups and small-medium sized businesses throughout the UK.
Several years later, I’m proud to offer a ‘one-stop’ solution for Graphic Design, Web Design & Photography – providing my clients with a single point of contact for all of their creative requirements.
Do you offer website design?
Yes. I can design and build a website for you or your business. I provide a range of options to suit various budgets – from complete bespoke designs, to more ‘off-the-shelf’ solutions.
If you’re concerned you can’t afford a good website, I highly recommend that you still get in touch, as I may have some suggestions which could help.
If you design my website, will I be able to manage the content myself?
It depends on the type of website I design for you. If you’ve opted for a content managed website, then this will be built into a popular content management system called WordPress. WordPress allows you to update the content on your website yourself – quickly and easily!
Should you need it, I can also provide training and support to help you get to grips with WordPress.
Can you design e-commerce websites?
Yes. I can design e-commerce websites which will provide you with all of the usual features you’d find on other online stores – features such as stock management, online payments, simple or configurable products, advanced product search functionality and customer account areas.
As an e-commerce website owner, you will be able to manage all aspects of the e-commerce store – whether that be updating stock levels, changing prices, adding shipping methods or communicating directly with your customers through the admin area.
Can you design printed materials, such as flyers, brochures etc?
Yes. As a graphic designer, I regularly apply my skills to a whole host of print-based design materials. The list of print-based items I can design is almost endless, but to give you an idea of what’s possible, I’ve included some of the most popular ones below:
Logo Design
Branding Design
Corporate Stationary Design
Business Card Design
Brochure Design
Flyer Design
Advert Design
Magazine Design
Vehicle Livery Design
Clothing Design
Sticker Design
POS & Packaging Design
Catalogue Design
Leaflet Design
If you’d like to check whether I can design something in particular, then please do feel free to get in touch.
Can you help with hosting & email account setup?
Yes. I can setup your website on your chosen hosting provider, create all the necessary email accounts and carry out any other tasks which may be required.
If you don’t have any hosting for your website yet, then I’d be happy to make some recommendations based on my experience.
Just get in touch if you need help.
Can you buy a domain name for me?
Yes. Buying a domain name is easy. I recommend purchasing them through UK Reg. However, if you do need help purchasing a domain name, just get in touch and I’d be more than happy to help.
Can you help me to setup and integrate social media sharing on my website?
Of course. If you’d like your website visitors to have the option of sharing your website content with their friends or followers, then there are a whole host of options available to you. To find out more, or to discuss your requirements in more detail, please feel free to get in touch.
Can you help me to setup Google Analytics on my website?
Yes. Google Analytics can be a little confusing. Most businesses are simply interested in how many people have visited their website and where they came from. However, if you’ve ever looked into Google Analytics in depth, then you’ll know how complex it can be. The data available about your website and its visitors is simply staggering.
If you would like me to setup Google Analytics for your website, simply get in touch to discuss your requirements in more detail.
What can you photograph?
I have experience in a variety of photography disciplines, including:
Property Photography
Interior Photography
Food Photography
Lifestyle Photography
Travel Photography
Landscape Photography
Sports Photography
Editorial Photography
PR Photography
Commercial Photography
To request a quote for photography, please get in touch to discuss your requirements in more detail.
Are the images you capture high quality?
Yes they are. I only use professional digital SLR camera equipment for all of my photography work. My equipment whilst on assignment typically includes:
Canon 5D MKII Camera Body
Canon EF 15mm f2.8 Fisheye Lens
Canon EF 17-40mm f4 L USM Lens
Canon EF 50mm f1.8 Lens
Canon EF 70-200mm f2.8 L IS USM Lens
Canon EF 2x Teleconverter
Canon Flash Units
Manfrotto Camera Supports
How will I receive the images which you capture for me?
All of the images which I capture on a photography assignment are captured in a RAW digital format.
Once the photography assignment is complete, these RAW images are processed using professional photo-editing software. All images are checked individually for contrast, sharpness and colour balance.
Once this stage is complete, the images are exported to a more user-friendly format, such as high-resolution jpg image files.
These jpg image files are then made available for the client to download from a private online storage area.
Can I use the photographs which you take, for any purpose?
Photographs are typically captured for a specific client or purpose, and may only be used by that client for that purpose.
However, this may not always be the case…
When you hire me, you’ll receive a terms and conditions document which will be relevant to your specific project. This document will clearly state who may use, and for what purpose they may use, any captured photographs.
Do you offer retouching and photo editing services?
Yes I do. I have carried out many photo-retouching and photo-editing projects over the years. Some have been fairly straight forward, and others much more complex.
If you’d like to find out more about this service, please feel free to get in touch to discuss your requirements in more detail.
Do you sell prints of your photography?
Yes. If you’ve seen a photo on my website, or anywhere else, and you’d like to buy a print, then please get in touch to discuss your requirements.
